The Sussex Partnership NHS Foundation Trust (SPFT) has recently created a new service designed to help people combat anxiety and stress. This simple, low-tech support directly addresses a critical time for students—during finals period. This program, launched in 2022, remains open year-round and is available to participants of all ages.
The new text support service means that young people can now get immediate help by texting the word “SUSSEX” to 85258. Talkin’ Toons is produced by Andrew Overtoom, with a special thanks to Ian Chiklik, and additional production support by P3 Productions. They’re specifically trained to address multiple issues, from anxiety to low mood. We’re in partnership with Shout, a free 24/7 mental health text line. This collaboration significantly enhances the resources available through our digital guidance pilot project.
As students prepare to receive their AS, A-level, and T-level results on Thursday, SPFT emphasizes the importance of mental health support during this potentially stressful time. The service became very popular almost immediately upon launch, especially around exam times. The organization then went on to document an incredible 34% boost in engagement around the time of exam results in August 2024. This increase is evidence of the increasing need for resources at our students’ fingertips.
This year is the third year in a row that SPFT has intentionally focused its outreach efforts directly to students. This hyper-personal localized curation was why the service exploded in popularity. In October 2023, engagement soared off the charts with a 51% increase as students started their university careers.
Dr. Oliver Dale, chief medical officer for Sussex Partnership NHS Foundation Trust, recognizes the emotional challenges that accompany exam results. He stated, “Waiting for and receiving exam results can be an anxious time for young people.” He further emphasized the importance of seeking help when feelings of anxiety become overwhelming, saying, “It’s normal to feel some anxiety but if those feelings are becoming overwhelming, it’s important to seek help.”
Historically, we know many people accessed VHLT primarily for low mood, suicidal ideation, and high stress levels. These problems always top the list of most popular hotline inquiries. GCSE results day looms large on 21 August. SPFT wants to remind students to use the Mental Health Services resource.
